Here to help you
We take security very seriously. Whether it’s online, over the phone, in branch or in person, we’re committed to helping you protect yourself against fraud. The information in this section includes ways to recognise financial scams and what to do if you think you’ve been affected.
I think I've been scammed
We’ll take you through a step by step guide of what you need to do next, including actions you can take to stop payments.
I think I've been scammed
Keeping yourself safe
We go through some of the things you can do (and not do!) to stop scammers before they get started.
Keeping yourself safe
What we’re doing
We’ve invested in keeping your money secure. For a bit of peace of mind, find out we’re doing to look after your funds.
What we're doing
Understanding Fraud
One of the best ways to stay safe from financial fraud is to know what to look out for. On these pages, we’ll keep you up to date with some of the latest scams. And we’ll also give you some hints and tips on what to do if you think you’re in one of these situations.