Getting information about the accounts and balances
We may need to conduct some checks on your identity before we can disclose account information to you. We might be able to perform an electronic search to prove your identity as an alternative to providing original documentation. We’d need your permission first though. Please get in touch on 0345 266 1209 if you’d like to explore this option or to discuss the original documentation required. These checks will not be necessary if you are already a Skipton customer.
If you are named as an executor in the Will we can tell you the account balance(s) and interest due up to the date of death. If there is no Will, this is called being 'intestate'. In this case, we can only give information to certain people. First we speak to the spouse or civil partner, or the solicitor appointed to act on behalf of the estate. If there's no surviving spouse or civil partner, we might be able to deal with adult children or parents.
In order to release the information, we require sight of the original death certificate or original coroner’s interim certificate either in one of our branches or in the post, along with contact details about yourself and confirmation of your relationship in writing.
The post address is:
The Bereavements Team,
Skipton Building Society,
How can I withdraw money?
Once we've been told about a death, payments out of a savings account are frozen. Here's what you need to do next.
Find out more