Exceptional circumstances
The deadline, set by the Financial Conduct Authority (FCA), for MPPI complaints was August 2019. Although the deadline has now passed, there may be exceptional circumstances where you are able to complain. Please visit https://www.fca.org.uk/ppi/after-complain for more information.
MPPI - an overview
MPPI is a type of insurance policy designed to protect your mortgage repayments in the event you become unable to work due to accident, sickness or unemployment. In the event of a successful claim, the insurer would pay a monthly benefit to your mortgage account until you return to work, or until the maximum monthly benefit payments for any one claim have been made.
Did Skipton offer MPPI on its mortgages?
Yes, we used to offer MPPI, sometimes called Accident, Sickness and Unemployment cover (ASU). The monthly MPPI premium would be paid alongside the monthly mortgage payment. No interest was charged on the insurance premium where payment was made on the due date. The policy could be cancelled at any time.
If you have had a Skipton MPPI policy
Skipton Mortgage Payment Protection Insurance Policies have moved to a new administrator – Geo Service Solutions. This took effect on 1 August 2024.
Your policy continues to be underwritten by Lloyd’s Syndicate 4444, which is managed by Canopius Managing Agents Limited. Canopius Managing Agents Limited is registered in England and Wales no. 01514453 in the United Kingdom.
From 1 August 2024, Skipton Building Society no longer have any involvement in the administration of MPPI insurance policies and you'll need to contact Geo Service Solutions to update any details on your policy cover or to make any changes to your policy. You can call them on 0344 854 2063.