How the panel has helped
Panel members have had the opportunity to provide feedback on a wide range of topics, including the way we communicate and new product ideas.
For example, they have shared their knowledge of the personal savings allowance and ISAs to help us to ensure we’re providing useful and relevant information about our savings accounts. They have also provided feedback which has helped us to develop our TV advertising.
The input we receive from the panel is vital in helping us to continuously improve all aspects of the organisation.