Phishing emails are designed to trick you into giving away personal information and might look as though they’re from a bank, building society, shopping website or other legitimate company. They might even appear in a genuine chain of emails you’ve already received.
How to protect yourself
Look out for emails that ask for personal information like login IDs, passwords or security questions, or invite you to click or select links and open attachments. Be wary of requests to ‘act quickly’, too. Another warning sign is that the email might say ‘dear customer’ when they’d usually use your name.
What to do
Think before you click. Don’t open any links, attachments or respond to any requests for personal information. If you’re unsure about an email that appears to be from us, call us.