Fake government messages

Fake messages from Gov.uk have been doing the rounds - offering tax refunds, benefit payments and fines. The messages are designed to entice you to select or click on a link or call a number that will take you to a fake website or call centre where criminals will try to get you to enter your personal information.

How to protect yourself

Think before you click. Be wary of unexpected emails or text messages asking you to click links or telephone a company. Don’t provide any personal information unless you’re 100% sure who you’re dealing with.

What to do

If in doubt, contact the company by looking up their number, then call them to confirm the message is really from them. You can also report fake government messages to Action Fraud on 0300 123 2040 or at actionfraud.police.uk.

If you think you've been scammed

Stop payments

Contact your bank or building society so they can try to stop the payment.

Contact us

Call us on 0345 850 0469, send a message on web chat, or email reportscam@skipton.co.uk.

Report it

Phone the Police Action Fraud line on 0300 123 2040. They'll give you a reference number.

To help prevent further scams, report it to the Financial Conduct Authority (FCA) by phoning their helpline on 0800 111 6768.