Cost of living payments

Since the announcement of the government cost of living payments scheme, fraudsters have been seeking to capitalise on coverage related to the scheme, which offers £650 to millions of low income households. The Department for Work and Pensions has issued a warning about scams related to cost of living assistance following reports of scam phone calls, emails and text messages.

How to protect yourself

If you are eligible for cost of living payments, you do not need to apply for the payment or contact the DWP directly. Payment to you is automatic and the DWP will never ask for personal details by SMS or email.

What to do

If you think you might have been a victim of a scam like this, you can report fake government messages to Action Fraud on 0300 123 2040 or at actionfraud.police.ukopens in a new tab.

If you think you've been scammed

Stop payments

Contact your bank or building society so they can try to stop the payment.

Contact us

Call us on 0345 850 0469, send a message on web chat, or email reportscam@skipton.co.uk.

Report it

Phone the Police Action Fraud line on 0300 123 2040. They'll give you a reference number.

To help prevent further scams, report it to the Financial Conduct Authority (FCA) by phoning their helpline on 0800 111 6768.