Proving your Identity
We may require identification to open the account. If you're opening your account in branch, please bring proof of ID as set out in our Proving your identity document [PDF].
If you’re 18 or over and on the electoral roll for your current address we may be able to verify your identification electronically, to do this please call us on 0345 608 0783 and we’ll let you know straight away if you’ve passed our checks. If we can’t verify your identity electronically, or if you're under 18, you’ll need to provide us with proof of ID as set out in our Proving your identity document [PDF].