If you want someone else to discuss or operate the account with us after you turn 18, you need to send us the following:
- A signed letter of authority including your address and account number, and the third party’s full name, date of birth, relationship to you and their contact number.
- A form of ID with your address and signature on it. We will only accept either your passport or driver’s license (full or provisional).
We won't be able to speak to anyone about your account, including the Registered Contact who operated the account for you before you were 18, unless you authorise them.
If you've any concerns about your child being able to provide instructions, please get in touch.