We want to remind members to stay alert as scammers can use any situation to con people out of their money or personal and security details. Phishing, vishing and smishing are popular methods for scammers. Especially for scams related to bank notes/coins.
Please make sure you’re checking that all messages you receive are genuine. They can be difficult to spot, but it's always worth checking the sender's email address, if any logos they use look correct, and any spelling errors in the email. If something doesn’t feel right about the email, trust your instincts and take the time to investigate.
How to protect yourself
Regarding cash, you can currently use all current bank notes and coins. The Bank of England will slowly bring in new bank notes and coins. Don't hand over any cash to anyone you are not 100% sure about.
The police, your bank, building society, post office or any fraud team will never ask you to hand over cash, saying it may be fake, or because they can change it for notes or coins with the King's image on due to an update by the Royal Mint.
If you wish to change coins or notes for new versions, you should do this in your bank/building society or the post office. You can read more about this on the Bank of England website.
What to do
You can report any scam to Action Fraud on 0300 123 2040 or at actionfraud.police.uk.