Using Secure Passcode on the app

No, for your security we allow your Secure Passcode to be registered to only one device at a time. While you can use the app on two devices, the Secure Passcode feature will only be available on one of them.

You can manage your registered devices by logging into Skipton Online.

To move your Secure Passcode you will need to first remove the device that it is currently activated on by logging into your account on Skipton Online and choosing "Mobile App" from the main menu. You can then register the app on a new device and your Secure Passcode will automatically be assigned to that device.

Alternatively, if you already have the app installed on another device, you can activate Secure Passcode on that device after you have removed your first device. Simply log into the app, navigate to the Secure Passcode menu option, and follow the instructions on screen.

You don't need to use this when making payments to your account(s), or for logging into Skipton Online or our app.

You won't need it for any activities within the app, but you will need to use it for certain activities in Skipton Online, including:

• Updating your personal details
• Adding new nominated accounts for savings accounts
• Withdrawing money to your nominated account(s)

We have an alternative to the Secure Passcode which is a One-Time Code. This acts as your extra layer of security.